The ITE Guarantee

  • Get an exclusive early bird discount for a limited time only.
  • We can deliver to any location in Singapore and straight to your doorstep for FREE with a
  • Let us know if any of the products are faulty as we allow a product exchange.

Delivery Policy

  1. Door-to-door delivery shall be within Singapore only (excluding Public Holidays), and the following fees shall apply:
    • Monday to Saturday
    • Monday to Friday


      • Delivery will be made Business days after order.
      • We base our delivery fee per order, with no limit of items per order.
      • Day delivery fee will be waived for each order totalling more than
  2. Customers will be allowed to select delivery time slots, after which our processing team will revert with the nearest available date of delivery.
  3. If a customer fails to receive the goods on the specified date or time, he/she may do a self-collection at our warehouse or pay a re-delivery fee as per the fee table above.

Exchange Policy

We take great pride in ensuring that our products are of great quality and condition.

You may exchange the items within in the following cases:

  1. You have received a defective item
  2. There is an error in the item you received based on your order placed


    • Please keep the product/s in the state it was delivered in upon receiving it.
    • We will deliver and exchange the items at our cost.
    • Return/s or exchange/s will not be accepted other than those stated above.